State-owned Punjab National Bank (PNB) has announced the launch of UPI 123PAY, an IVR-based UPI solution. This offering is in line with the Digital Payment Vision 2025, aiming to propel India towards a cashless and cardless society.
The Unified Payments Interface (UPI) has revolutionized the way transactions are conducted in India, offering customers a seamless, secure, and real-time payment experience. However, until now, UPI services were primarily accessible through smartphones or USSD, relying on robust internet connectivity.
PNB recognized that this limitation prevented users without smartphones or residing in low internet connectivity zones from accessing UPI services. To address this issue, PNB has introduced UPI 123PAY, an IVR-based UPI solution.
